There are a plethora of Telecoms companies in the marketplace and they will all offer good deals when pressed, so when we looked to renew our telecoms contracts we needed a differentiator other than a few pounds off a certain tariff; for Whitworths that point of difference had to be the level of service.
I have worked with Brogan & Co. personnel for more than 18 years however Suzanne has dealt with the company for almost 25 years and their service is exemplary. Brogan & Co. takes the trouble to understand our business and consequently realise how important communications are to us and when we say something is urgent they pull out all of the stops to help us. We have come to rely on Brogan & Co. to handle all of our mobile & land line issues and I wouldn’t hesitate to recommend Brogan & Co. to any business.
“We recently contacted Brogan&Co to sort out our energy. We knew we where paying too much, but we didn’t have the time or resources to look into all different providers and find the best deal. Cathy & Jade at Brogan&Co. looked after us from start to finish, with absolutely no hassle! They found us the best deal, terminated our existing contract and dealt with the switch over all for us. Saving us a lot of money. Thanks Jade & Cathy for your excellent work!”
"We were recommended to speak to Suzanne when we became very unhappy with our previous supplier, all they wanted to do was keep resigning our account without ever really understanding our needs. After the initial introduction, we felt we had finally found ‘a safe pair of hands’, and took a leap of faith after many years with the same supplier, and we are pleased we did.
"Dealing with the supermarkets and working to their tight schedules and deadlines, reliable communications are extremely important to our business, and Brogan & Co make it their mission to understand our needs, and the needs of the individuals as much as is possible. The Company work with us, rather than just sell to us, and Suzanne has become more than ‘just a supplier’, she has become a good friend to the team, and invited us to her birthday party in September. She is there when we have a problem, almost regardless of the time or day, whereas most suppliers operate Monday to Friday 9 to 5.30, we know if we call her mobile, she will help us, and we have had to in the past.
We have a lot of banter with the Company, it is nice to deal with a company that genuinely care about us.
Opening a new site recently, we were able to get our new Electricity metre arranged through Brogan & Co, and we are currently in discussion for the camera’s for our vehicles.
We look forward to continuing a long and happy relationship with Suzanne and all at Brogan & Co, and wish the Company every success for the future."
"JDR Solutions LTD is a small business and it's very rare that a small business is made to feel important and treated with the same level of service as larger companies.
From the word go, my transition was seamless. Gone are the days of me having to ring the provider direct and wait in a queue. I can now ring or email through to Suzanne and make any enquiries I wish knowing that I will get a very personal and efficient response.
I am now in talks with Brogan & Co. with regards to my Energy and Electric Vehicle requirements."
I have known Suzanne for over half a decade and had the pleasure of working for her for 2 years. She is easily the best manager I have ever worked for. the team she has built around her of Andy, Jason, Cathy and Jade will move mountains to ensure Brogan & Co's customers receive the best advice and guidance in this ever changing IT world. I would not hesitate to recommend them to any company looking for a long term partnership, giving the best long term solutions and advise.
As our contract came up for renewal, we were reluctant to look around, due to the time constraints and business needs, however we were not getting any sort of service from our current provider and felt we had little choice but to go out to market. We invited 2 other companies one being Brogan and Company- from the get go we liked Suzanne and her can do, will do attitude and we decided that these guys were the way to go – Since then we haven`t looked back, in fact we have been delighted with service we receive. It`s rare to find especially in the telecommunications industry this level of personal service and attention to detail Suzanne is brilliant covering all our needs on a day to day basis. I urge anyone who is not getting a top-notch service to ring Brogan & Co. and speak to Suzanne or the team, I promise you will be pleasantly surprised.
In a word WOW! We have been blown away with the difference in our telecoms provision since we transferred our services to Suzanne. Our relationship started with a recommendation from another local business with whom we are mutual associated and since then the service has been second to none. These guys are available whenever we need them and they are always prepared to step up to get the job done. We work long hours to a tight schedule and we need the reliable service provider, however these guys don`t miss a beat! I am normally reserved about my business relationships as I believe in keeping a professional distance, however I am finding it increasingly difficult when it comes to Suzanne and the team, as she provides a premier quality product with a committed personable approach, I really feel like she is rooting for me too!
I have worked with Suzanne over the past 4 years and have been pleased with the level of service and attention given by her and now her team
They have made the sometimes over complicated world of telecommunications a little more easier to understand, I would recommend engaging with Suzanne and her team , whether you are starting your journey into telecommunications , or you are looking for someone to take away the day to day management of your systems.
I have been totally satisfied with the delivery of the projects and feel that I been sold the correct products at the right price.